Cancellation Policy

Cancellation must be made at least 1 working day before the requested day of delivery for ALL orders.

A charge of £5.00 or 5% of the value of the order, whichever higher, is applicable.

In cases which you request special order Items to be purchased, only 50% of your order value is refundable.

In the event the order is delivered, cancellation will not be allowed.

If an order is delivered late yet accepted by the recipient, the delivery is deemed to have been completed and thus, cannot be cancelled.

For cancellation request received less than the stipulated time, only 50% of the order value is refundable.

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