Below are some common questions 
we often get asked at Gelato Italia.

Is there a difference between gelato and ice cream?

Yes, there is a distinct difference between the two, and it all comes down to the fat content. Ice cream has a high fat content, whereas gelato is made using less fat. Gelato flavours are more intense than ice cream. Gelato comes in two types - milk based and fruit based (or sorbetto). Gelato has a more intense flavour, and doesn’t contain as much air as ice cream and therefore it has a denser texture.

And what is the difference between granita, sorbetto and gelato?

Gelato differs from Sorbetto and granita in that it contains milk. Sorbetto has a softer consistency than gelato, and granite is a slush ice consistency.   

Does Gelato contain milk?

All of our gelato flavours are milk-based and contain fresh milk and cream. Only our Sorbetto flavours do not contain milk.

Is Gelato Suitable for Vegetarians?

All our Ingredients used to produce Gelato Ice cream are suitable for vegetarians. However only our Vanilla Gelato Ice Cream has been tested, so please check ingredients on other flavours as there may be contents that are not suitable. Our Sorbets have currently not been tested and are not certified as suitable for vegetarians.

Does Gelato Contain Gluten?

Our Ingredients used to produce Vanilla Gelato are free from Gluten, However only our Vanilla Gelato Ice Cream has been tested. All other flavours have not been tested or certified and cannot be guaranteed - Please look at the list of ingredients. Our Sorbets have currently not been tested and are not certified as Gluten Free. 

What goes into the Fruit Flavoured Sorbetto?

All of the pure fruit flavoured sorbetti (ie: Lemon and Mango) are created using fruit pulp, sugar and water and do not contain any dairy products. Our Sorbetto range are Dairy Free. 

How can I order Gelato to be delivered to my door or business?

Just choose your Flavours on-line and then place your order by calling 01702 293429 whenever you wish to place an order. Alternatively email your order details to sales@gelatoitalia.co.uk

I am a retailer, but I cant find the flavour I would like?

Can I book a Gelato Ice Cream van for an event?

Yes, our ice cream van fleet is made of modern, presentable vans, able to cater for small parties up to country festivals. Either use our 'contact us' page to e-mail us the details of your event or telephone Alessandra on 01702 293429.

Can I book a Granita slush Ice machine for my event?

We can arrange a purpose built van kitted out with our granitta slush ice machine and two flavours of your choice. Either use our 'contact us' page to e-mail us the details of your event or telephone Alessandra on 01702 293429.

How do I become a Gelato retailer?

Either 'contact us' through email or telephone Alessandra on 01702 293429.

Do you have a factory shop where we can purchase fresh Gelato?

Yes, you can visit a trade shop next to our factory. 159 West Road, Shoeburyness, Essex. SS3 9EF. 

How is Gelato made?

You can now view our "interactive manufacturing process" online, which takes you through how our Gelato is made at our factory.